If you are accessing Cloud Contact Centre from the hub (web access).
On the My Account page, accessible from the top navigation menu:
Click on Registered, from the drop-down.
Select Unregistered from the available options.
Tip: If you wish to make yourself unavailable for team calls, then this can be done within Call Assistant.
Click on 'Unregistered' as shown.
You will now be 'Unregistered' (unavailable) as shown in the example below:
If you are accessing Cloud Contact Centre from Microsoft Teams?
From the Cloud Contact Centre Registration
1. Click on Registered click left
2. Unregistered will now be displayed
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Cloud Contact Centre Fun Quiz:
Why not try this fun quiz to test your knowledge, there is no pass or fail, it's just for fun and you will get a certificate if you achieve 80% or more.
Whether you get the question right or wrong, you can follow the links to FAQs and videos which will provide further information. You can then have another go to improve your knowledge and score.
Try the quiz here |
